Privacy Policy

At Prosense, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.prosense.com.au] (“Website”) or make a purchase. By using our Website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect information such as your name, email address, shipping address, billing details, and phone number.

• Payment Information: Payment details (credit card numbers, billing addresses, etc.) are collected via secure payment gateways, and we do not store your credit card information.

• Automatically Collected Data: We collect data about your visit to our Website, such as your IP address, browser type, operating system, and pages visited. This data helps us improve the user experience and diagnose technical issues.

• Cookies: We use cookies to enhance your browsing experience. Cookies help remember your preferences, login details, and cart contents. You can disable cookies in your browser settings, but some features of our Website may not function properly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.

• To send order confirmations, shipping updates, and other transactional communications.

• To improve our Website, customer service, and overall shopping experience.

• To send promotional emails or newsletters, only if you have opted in.

• To comply with legal obligations and protect the security of our Website.

3. How We Share Your Information

Prosense does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your data with trusted service providers (e.g., payment processors, shipping carriers) to facilitate transactions and deliveries.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can view and update your personal information by logging into your account on our Website.

• Opt-Out: If you no longer wish to receive promotional communications, you can unsubscribe via the link in the email or by contacting us at [support@prosense.com.au].

• Request Deletion: You may request that we delete your personal information, subject to legal and transactional record-keeping obligations.

6. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Prosense
Email: [sales@prosense.com.au]
Phone: [Phone Number]