Please see our RMA form

You can return any order under $1000 (ex GST) within 30 days of your purchase. Make sure both the goods and the packaging are in as-new condition. -Step 1. If you change your mind or it is not the right product for your application call us on 1800 652 062 let us know and a RMA form will be sent or can be found on the RMA Tab. -Step 2. We will then arrange for the delivery back to our store! Remember, make sure your returned items and packaging are in original condition and sent back to us, along with the completed returns form within 30 days of receiving your order. -Step 3. We will refund you the full costs of your order within 15 days of receiving the returned goods in our store if the products are shown to be as new. Any items showing use or damage cannot be refunded for the full cost - in some circumstances if a customised product is returned a re-stocking fee will be required. Alternatively, you can exchange the item(s) for something more suited for your application . Please note* any Custom ordered items will require a Restock fee.

Single Use Temperature loggers Like our ZTAG range are a simple to use data logger with a built in memory and LED or LCD Screen. These units come with the capability to track and record temperature excursions and Automatically create PDF reports to ensure you know what your shipment has been exposed to. No Software needed. Supplied with a Validation Certificate.

See our Quick Start Guides: ZTag - EU/DU ZTag -T/TH and ZLog Series

Yes, Each unit is supplied with a Validation certificate which is created on manufacture.

Yes, These units are supplied with Calibration certificates to show these units are high accuracy and monitoring correctly. If any Temperature issues occur, plug in the unit, the unit will automatically generate a PDF and this can be sent to your insurance

The Single Use units come programmed and are simply started by holding the push button, However not every application is the same. For this reason we offer a free Online Software which you can select your parameters and drop these onto the unit. This is the same for the Multi Use units.

Send us an Email or call us: sales@prosense.com.au 1800 652 062

We have a simple to use cloud based software: www.fresvuelogger.com

https://www.monnit.com/how-monnit-works/

https://www.monnit.com/support/knowledgebase/sensors/battery-life-calculator/

See our comparison page: https://www.monnit.com/gateway-comparison/

Need Someone to visit your site or help install the units. We have access to engineers, electricians and can help. Call us on 1800 652 062 or email us: sales@prosense.com.au

Quickly search through hundreds of articles on the most common technical and support topics. https://www.monnit.com/support/

https://monnit.blob.core.windows.net/site/documents/catalogs/all-products.pdf