ProSight – Water & Utilities Metering Solution | Remote Flow & Usage Monitoring

Monitor water and utility usage from anywhere with the ProSight Water & Utilities Metering Solution. Designed for councils, commercial buildings, farms, and industrial facilities, this package includes ProSense pulse-input sensors, local LoRaWAN gateways, and ProSight Software for centralised data access.

ProSight transforms traditional meters into smart, connected endpoints—delivering live dashboards, automated alerts, historical usage reports, and multi-site management.

Ideal For:

• Councils, campuses, and precincts

• Agricultural and horticultural water management

• Commercial utility sub-metering

• Leak detection and automated flow alerts

Platform Capabilities:

• Real-time and historical usage per meter

• Custom dashboards by site, group, or location

• Daily, weekly, monthly summaries

• Remote access via desktop or mobile

• Data export (CSV, PDF) and API integration

• Optional prepaid or usage-based billing modules

Feature	ProSight Basic	Typical SCADA	Other IoT Platforms
Monthly Cost	✅ $89/month	❌ $200–$500+	⚠️ $120–$300/month
Setup Time	✅ Ready in <1 hr	❌ Days or weeks	⚠️ Requires coding
Ease of Use	✅ Visual, no code	❌ Complex	⚠️ Semi-technical
Sensor Flexibility	✅ Any brand/device	❌ Brand-locked	⚠️ MQTT only
Support	✅ Included email setup help	⚠️ DIY	❌ Add-on cost

Easily scale to:

• ProSight Silver for SMS alerts and more devices

• ProSight Gold for API access and branded dashboards

• Add SMS packs, extra devices, or hardware bundles any time

Feature	Basic	Silver	Gold	Platinum
Dashboards	1	5	Unlimited	Unlimited
Devices	3	10	Unlimited	Unlimited
Alerts	Email	Email + SMS	Email + SMS	Full automation
User Management	1	1	5+	Unlimited
Branding	❌	❌	✅ Logo	✅ White-label
API Access	❌	❌	✅	✅
Support	Email only	Email/SMS	Priority	Onboarding + SLA

What is ProSight Basic?

ProSight Basic is a cloud-based software plan that gives you live dashboards and automated email alerts for up to 12 connected sensors or devices. It’s ideal for small systems or early-stage IoT projects.

What kinds of sensors or devices can I connect?

You can connect:

• LoRaWAN sensors (e.g. Dragino, Milesight, Monnit-compatible)

• Modbus RTU or TCP devices

• MQTT-enabled devices (via gateway)

• Manual API devices

If you’re unsure if your hardware is compatible, contact us and we’ll confirm for you.

How many users are included in ProSight Basic?

ProSight Basic includes 1 user login. If you need multiple users or role-based access, consider upgrading to ProSight Gold or higher.

Does ProSight Basic include SMS alerts?

No, SMS alerts are only available from ProSight Silver and above. Basic includes email alerts only. You can add an SMS Pack separately if needed.

What happens if I want to connect more than 3 devices?

You can:

• Add extra devices with our Device Pack add-on

• Or upgrade to Silver or Gold tiers for more capacity and features

Can I switch plans later?

Yes. You can upgrade or downgrade your plan at any time via your account dashboard or by contacting our team.

What setup or support is included?

• Initial device onboarding (up to 3 devices)

• One dashboard template setup

• Email support for setup and troubleshooting

• Access to help guides and tutorials

For additional help, you can purchase a Training Pack or upgrade to Gold for extended support.

Can I cancel anytime?

Yes. Your ProSight Basic subscription can be canceled at any time. There are no lock-in contracts. Annual plans are prepaid and non-refundable but offer savings.

Is my data secure?

Yes. ProSight is hosted on AWS and uses SSL encryption, token-based authentication, and cloud-based storage compliant with global data standards.

Do I need to install anything?

No. ProSight is fully cloud-based — access your dashboards from any browser, tablet, or mobile device.

• 📦 Add 10 More Devices – $29/month

• 💬 SMS Alert Pack (100 Alerts) – $39

• 🧑‍🏫 ProSight Training Pack (1hr) – $149

• 🌡️ Fridge Monitoring Kit – Add-On Hardware 

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